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  • Be Smart About Responding To Email Solicitations
    Unlike postal mail, emails from charities are usually a result of you providing your contact information directly to the charity. You could have done it intentionally, by signing up for an e-newsletter or an alert from an organization you follow. More than likely if you made a donation to an organization online. Or perhaps you signed an online petition, or responded to a survey. You might have signed up through a social media, where you provided your email information. Doing that is implied, if not specific, and it gives the service permission for that organization to contact you via email again until you tell them to no longer contact you your action is to opt out. 
  • Email is a normal channel for nonprofits to ask you for continued support, whether by making a contribution or doing something else to help their cause. They will and often reach out to you with timely messages to you with relevant information on their website.  As such, email messages you receive from a charity you have supported in the past are usually legitimate. If you have any doubt it’s always best to go directly to their website. Every charity rated by Charity Navigator includes a link to the charity’s legitimate website.
  • Be skeptical of email solicitations from charities you have never heard from before or haven’t in some way supported or contacted one that does not ring true to you. Despite how official an email may seem it could be a scam.  Do not follow any links within any message. Always go and research from a well known system. If you are interested in an organization and want to learn more about it, here again the best starting point is to check to see if they are rated by Charity Navigator and then to contact the organization directly to learn more.  
  • Beware Of Requests To Send Money Overseas
    As a rule, any organization requesting that you send funds to a foreign bank is bogus.

Your decision to make a donation is generous, and more and more donors are choosing to give online. But then again, what about the stories of online scammers that steal not just money but also personal information? Here are some tips to protect yourself and ensure that your money gets to the causes you wish to support.

  • Delete Unsolicited Emails With Attachments
    It’s not typical for legitimate emails from organizations to include attachments. If there is something they want you to see, they are going to direct you to information or photos on their website. Do not open any attachments to these emails even if they claim to contain pictures of a particular tragedy. These attachments are probably viruses. Delete them immediately!
  • Be Inspired By Social Media, But Still Do Your Homework 
    Social networking tools like Twitter, Facebook, YouTube and blogs deliver heart-wrenching images and information about charitable causes to our computers and phones. Many of them include pleas to donate. While these tools can be a powerful tool to inspire your desire to help, you should not blindly give via these vehicles. Take the time to investigate the groups behind such pleas for help to ensure that it comes from a legitimate nonprofit and then go to that charity’s website to make your donation.
  • Be Leery Of People who Contact You Online Claiming To Be A Victim
    Anyone alleging to be in this position is most likely part of a scam. People affected by such a disaster or afflicted by a disease are never in a position to contact you directly for assistance.
  • Seek Out The Charity’s Authorized Website 
    The results of a general web search on Google, Yahoo or another search engine may include a fraudulent site designed to look like a legitimate charity’s website. For example, even before Hurricane Katrina made landfall, criminals were setting up websites that included the keyword Katrina (such as and in an effort to collect money and personal information. In the weeks following these devastating storm, the FBI reported that it had identified over 4,000 bogus websites that were attempting to capitalize on the goodwill of generous Americans. 

    So, how can you determine if a site is valid? Start by examining the web address. Most non-profit web addresses end with .org and not .com. Avoid web addresses that end in a series of numbers. Also, bogus sites often ask for detailed personal information such as your social security, date of birth, or your bank account and pin information. Be extremely skeptical of these sites as providing this information makes it easy for them to steal your identity.

    Your best option is to start your web search at Charity Navigator. Our analysts have done the research for you. On each charity’s ratings page we include a direct link to the organization’s authorized website.
  • Give Through A Reputable And Secure Service
    Charity Navigator’s Giving Basket is a secure, easy, and convenient way to give to the causes you care about. The Giving Basket will only allow donations to legitimate charities thereby protecting you from inadvertently donating to a fraudulent appeal. As a result, thousands of donors use the Giving Basket to safely donate millions of dollars annually.

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